Ask us

Samples are ordered through our website for free. You will need a registered account to place sample requests. 

Please submit the Quote Request Form with the required information. We ask for this information for two reasons. 1) Price breaks are provided for the more yardage ordered. 2) Some projects have special pricing. We want to make sure that we are sending you the correct pricing for your project. Once we have this information, we can email you back a quote. 

Access the form here.

When you are ready to place an order, please email us a Purchase Order (PO). You can email the PO to your project manager for processing. This would be the same person who sent you the quote. The purchase order should include the following information: 

  • Project Name 
  • Item being ordered (Fabric/Otratex Vinyl/Leather/Sheer name and color) 
  • Yardage ordered 
  • Sidemark 
  • Specifier 
  • CFA ship to information if required 
  • Purchaser/Billing information 

Shipping instructions, including address with contact name and phone number 

If you do not have a purchase order, we can use a signed copy of the quote as a PO. The quote must include the item being ordered and the yardage with correct pricing indicated. Please email us the signed and dated quote and make sure to add shipping instructions. Your project manager can direct you further on this process if needed. 

Once a PO is submitted, a Sales Order will be emailed to you as confirmation it was received and processed. Depending on the terms a deposit payment may be required prior to production. Payment can only be accepted after the sales order is generated. We can send you an information sheet on payment options.  No cancellations are allowed.

Otratex4 – 5 weeks
Fabrics6 – 8 weeks
Performance Velvet6 – 8 weeks
Sheers6 – 8 weeks
Box Socks / Bed Skirts4 – 6 weeks
Leather1 – 2 weeks when in stock, otherwise 4-6 weeks
  • Bank transfers are preferred
  • Checks
  • Credit cards are accepted with an order limit of $2,000 USD above that, please contact us by calling to +1 212 202 1459 
  • Programs: no credit cards accepted 

If you would like to add shipment domestically we can send via FedEx. We can provide an estimate in the sales order and add final cost on invoice.

If you want to use your own freight forwarder please let us know on your Purchase Order.

  • For fabrics as part of our running line, we don’t have an MOQ. For archived items, the MOQ will be specified on each product page. 
  • For leather items, the MOQ is approximately 50sq ft. Which is in average the size of a hide. 
  • All custom producs require a 300yds MOQ

For more detailed information about warranty and care click here